Legal

Privacy Policy

How Saraswati Electronics collects, uses, and protects the information you share with us as a customer, service contact, or visitor.

Last updated: August 5, 2026

1Overview

Saraswati Electronics respects your privacy. This policy explains how information may be collected and used when you browse this website, submit a TV repair enquiry, request spare-part information, subscribe to updates, or contact the business.

Before publishing, update the contact details in this policy so customers can reach the correct business phone number, email address and service location.

2Information We Collect

Depending on how the website is configured, we may collect:

  • Contact information — name, email address, phone number and message details that you choose to submit.
  • Repair enquiry information — TV brand, model, screen size, fault description, photos or videos you voluntarily provide, and related service notes.
  • Technical data — IP address, browser type, device information and pages visited when analytics or server logs are enabled.
  • Payment information — if online payments are added later, payment-card data should be handled by the selected payment provider and not stored directly in this website unless a compliant system is implemented.

3How We Use Information

Information may be used to respond to repair enquiries, understand the reported TV fault, arrange service communication, check spare-part compatibility, improve website performance, prevent abuse and comply with applicable legal obligations.

Do not collect more customer information than you actually need for the repair or service enquiry.

4Service & Payment Data

The current template does not process real service payments. If payment functionality is added, publish the selected payment provider, refund terms and data-handling details before accepting transactions.

5Cookies & Tracking

The website may use cookies or similar technologies for essential functionality, analytics or performance measurement. If analytics, advertising pixels or remarketing tools are added, update this policy and provide any consent controls required in the markets you serve.

6Sharing & Disclosure

Customer information should only be shared when needed to operate the website or deliver the requested service, for example with hosting providers, form-processing services, CRM tools, payment providers or repair staff. Information may also be disclosed when required by law.

7Data Retention

Keep enquiry and customer information only for as long as it is reasonably needed for service follow-up, record keeping, warranty or legal requirements. Retention periods should be reviewed after the final business workflow is connected.

8Your Rights & Choices

Depending on applicable law, customers may have rights to request access, correction or deletion of personal information and to opt out of marketing messages. Publish a working contact channel for these requests before launch.

9Children's Privacy

This website is intended for general service enquiries and is not designed to knowingly collect personal information from children without appropriate consent.

10Security

Use HTTPS, strong account security and reputable hosting and form-processing services. No online system can guarantee absolute security, so access to customer data should be limited to people who genuinely need it.

11International Processing

If website, analytics, CRM or email providers process information outside the customer's country, review their data-processing terms and add any legally required notices for the jurisdictions you serve.

12Changes to This Policy

This policy may be updated when the website, service workflow, tracking tools or legal requirements change. Update the “Last updated” date whenever material changes are made.

13Contact Us

Before publishing, replace the placeholders below with confirmed business details:

  • Add your business email
  • Add your phone / WhatsApp number
  • Add your confirmed service address or service area
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